In the home furnishing industry, the quality and efficiency of service are crucial to customer satisfaction and the long-term development of the enterprise. This document will detail our pre-sale, in-sale, and after-sale home service plans to ensure that our customers have the best experience in purchasing and using home products.

1. Professional consulting: Our sales team will provide customers with professional home consulting services, and recommend the most suitable home products according to their needs and budget.

2. Product display: We will provide customers with detailed product display, including materials, technology, colors, sizes, etc., so that customers can make wise purchase decisions.

3. Customized services: For customers who need to customize home products, we will provide personalized customized services, including design, production, installation, etc.

1. Order confirmation: After the customer places an order, we will confirm the order information with the customer to ensure that the model, quantity and color of the product meet the customer's needs.

2. Efficient production: We will adopt advanced production technology and strict production process to ensure the quality and delivery time of home products.

1. After-sales support: to provide professional after-sales support for customers, and to solve the problems encountered by customers in the process of use. Provide technical support through mail and other ways to assist customers to solve technical problems.

2. Return and exchange policy: to provide customers with a reasonable return and exchange policy. For products with quality problems, customers are allowed to apply for return and exchange within a certain period of time.

3. Follow-up visit: Regular follow-up visit to customers to understand the product situation, collect customer feedback and suggestions, to continuously improve products and provide better services.

Through the introduction of this document, we hope to let customers understand our home pre-sale, sale and after-sales service plan. We will always adhere to the "customer first" service concept, to provide customers with high-quality, efficient service. At the same time, we also look forward to establishing a long-term and stable cooperative relationship with our customers, and jointly create a better home life.